Your New Patient Guide
Everything you need to start care with Johanna Delphin, FNP — how to book, what to bring, what to expect, and how insurance works. Primary care in Port St. Lucie, FL and telehealth across Florida.
Welcome — let's make your first visit easy
Choosing a new primary care provider is a big step, and it should feel straightforward, not stressful. This guide walks you through everything a new patient at Delphi Health & Wellness needs to know — from booking your first appointment to what to bring, what actually happens during the visit, and how insurance and payment work.
At the heart of it all is one promise: unhurried, attentive care from a single trusted provider, Johanna Delphin, FNP. You won't be passed between a rotating cast of faces. You'll have time to be heard, a plan you understand, and the choice of being seen in person at our Port St. Lucie clinic or by secure telehealth from anywhere in Florida. No referral is required to get started.
Below you'll find the four simple steps to becoming a patient, a checklist of what to bring, a clear picture of what your first visit looks like, and the basics of insurance and payment. When you're ready, you can book a visit in just a few minutes — or contact us with any questions first.
Booking your first visit
Becoming a patient takes four simple steps and only a few minutes. Here's exactly how it works from request to arrival.
- 1
Book your visit
Request an appointment online or by phone — no referral needed for primary care. Choose in person in Port St. Lucie or a telehealth visit from anywhere in Florida.
- 2
Confirm your appointment
We'll confirm your date and time and answer any questions about insurance, pricing, or what to bring. For telehealth, we send a secure link — no app or account required.
- 3
Complete your intake forms
Fill out a short new-patient intake and medical-history form ahead of time so your visit starts with your story already on the page. Find these on our patient resources page.
- 4
Arrive 10 minutes early
For an in-person visit, arrive about 10 minutes early with your ID and insurance card. For telehealth, find a quiet, private spot and click your link at the appointment time.
What to bring to your first visit
A little preparation makes your first appointment smoother and frees up more time to focus on you. Bring these four things:
Photo ID
A driver's license or other government-issued photo identification.
Insurance card
Your current insurance card (front and back). Self-pay is welcome too — just let us know.
Medication list
A list of current medications, supplements, and doses — or simply bring the bottles.
Prior records
Recent lab or imaging results and the names of any specialists or your pharmacy, so we can coordinate.
New-patient intake and medical-history forms are available ahead of time on our patient resources page — completing them before you arrive saves time and lets us focus on your care.
What to expect at your first visit
Your first appointment is a conversation, not a checklist. We block 30 to 45 minutes so there's room to cover what's really going on — your history, your medications, and the goals that matter to you. Johanna Delphin listens first, examines as needed, and orders any labs that make sense for your situation.
You'll leave with a clear, written plan in plain English — what's next, why it matters, and any medications, tests, or referrals — so nothing gets lost on the drive home. When labs are ordered, we follow up promptly, often the same or next day, and stay reachable for questions between visits.
- An unhurried 30–45 minute first appointment — never rushed
- A full review of your history, medications, concerns, and goals
- A clear, written care plan you leave with
- Prompt, often same-day or next-day, follow-up on any labs
Insurance & payment basics
We aim to make the money side as transparent as the medicine. Here are the basics — and we're always glad to confirm the specifics for your plan before you book.
Most major plans
We work with most major insurance plans. Coverage varies by carrier, so contact us with your plan details and we'll confirm before your visit.
Medicare & Medicaid
We accept Medicare and Medicaid. If you're unsure how your benefits apply to a visit, ask us and we'll help you understand your coverage.
Self-pay welcome
No insurance? No problem. We offer transparent self-pay pricing so you always know the cost before your visit.
Good Faith Estimate
If you're uninsured or self-pay, federal law entitles you to a Good Faith Estimate of expected costs. Learn more on our Good Faith Estimate page.
Have a coverage or pricing question? Contact our office with your plan details, or review our Good Faith Estimate information for self-pay visits.
Explore our services
From everyday primary care to chronic-condition management and statewide telehealth, here's the full range of care available to you as a patient.
Primary Care
Annual physicals, sick visits, and the everyday medicine that keeps your whole family well — with one provider who actually knows you.
Learn moreWomen's Health
Well-woman exams, contraception counseling, and menopause care in a calm, unhurried setting — with a provider who listens first.
Learn moreMen's Health
Preventive screenings, hormone and heart health, and the checkups men too often skip — direct, efficient, and worth your time.
Learn moreChronic Disease Management
Diabetes, blood pressure, thyroid, cholesterol, and more — managed steadily and proactively, with you in the driver's seat.
Learn morePreventive Care
Vaccinations, age-appropriate screenings, and lifestyle guidance to catch issues before they start — your highest-value health investment.
Learn moreTelehealth
Secure virtual visits for follow-ups and many acute concerns — the same attentive care, from wherever you are in Florida.
Learn moreConditions we treat
Steady, proactive management for the conditions that need it most — explained in plain English, in person in Port St. Lucie and by telehealth statewide.
Common questions
The things new patients ask most. Still wondering about something? Read our full FAQ or get in touch.
Do I need a referral to become a new patient?
Can my first visit be a telehealth appointment?
What should I bring to my first appointment?
How long is the first visit, and what happens?
Do you take my insurance?
Are you accepting new patients?
In person at 12515 NW Toblin Lane, Port St. Lucie, FL 34987Telehealth across Florida
This guide is general information, not medical advice. Your care should be tailored to you — please book a visit to discuss your situation. In an emergency, call 911.
Care that listens. Care that lasts.
Schedule a visit in Port St. Lucie or via telehealth across Florida. We're accepting new patients.